ProjectConnections Newsletter
August 31, 2018
What does the word feedback mean to you? Many people instinctively flinch. But Kimberly Wiefling knows a better way. This month she shares her tips and tools for turning feedback into a positive, affirming experience in the workplace. (And she’s good at it folks! Take it from us.) We loved it so much we rounded up a collection of resources to inspire, encourage, and empower you and your team to start giving real, constructive feedback that people are grateful for.
Cinda
In this edition:
» Featured Article
» From the Blogs
» Feedback That Matters
» Where We are
» Corporate Subscriptions
Featured Article
Feedback ≠ Criticism -- Tips & Tools to Do It Right
Kimberly Wiefling

Kimberly Wiefling Imagine you're enjoying a relatively dysfunction-free day at work when you see your manager strolling toward you. After exchanging pleasantries, she says "Hey, drop by my office at noon. I've got some feedback for you." What's the first possibility that pops to mind? Most people I've encountered would be expecting something negative because -- hey, seriously -- how often do we receive positive feedback at work?

Feedback in many workplaces is predominantly negative. In fact, one of my clients once bragged that they didn't need to waste their time patting themselves -- and each other -- on the back. I can assure you that this view was NOT shared by the (many) disheartened individuals hungry for some sign that their contributions were appreciated -- or at least noticed!

There is a better way. Like most of what I write about, it's common sense, but not common practice. Here are my guidelines, in priority order.

7 actionable tips for giving actionable feedback »

From The Blogs
Are You Complete...or Incomplete? The answer makes a difference, by Randy Englund
Much like organic proteins may be complete or incomplete, completeness in the context of people at work taps your passion, persistence and patience. Achieving outstanding project and organizational results requires passionate belief in your projects and desire to improve. While this comes easier with worthwhile projects, changed thinking may be required on challenging or questionable projects. That takes time and dedicated effort. A complete project manager needs to persist, much like an infectious mosquito, with all project stakeholders, and use your patience to get results.

Happiness Is Simple Math, by Chris Cook
There are two ways of impacting your happiness: Increase your satisfaction or decrease your desires. How to do so will depend on your subjective viewpoint. Only you know the activities and outcomes that create the most satisfaction for you.

Feedback That Matters
It's [INSERT YOUR NAME HERE] Day!
Show appreciation for your team members by truly celebrating their participation and honoring their preferences.

Thankful Project Management
Your team members need to know how much you appreciate them, not just their work. As project managers, we rarely (if ever) have formal authority, so we don't have the ability to pour rewards on others and lavish them with promotions or bonuses. But we do have the ability to give thanks, and we should.

The flipside of a shameful lack of appreciation
Appreciating our team at the end of a project is good. Doing it every day during the project is far better.

Project Team Rewards and Recognition Guideline – MEMBER
Project work is serious, but it shouldn't be drudgery. Remember to include team rewards, recognition, celebration, and general hoopla in your project planning. This guideline provides ideas, suggestions, and a detailed example from one team's reward-planning activities.

Performance Appraisal Process Summary and Forms for Project Leaders and Team Members – MEMBER
If you must do performance appraisals, have a system in place to encourage meaningful feedback. This guideline provides a process and forms for promoting recognition of project performance as part of someone's normal yearly performance appraisal. This template addresses both individual team members and project leaders.

Project Coaching Check-in Calendar and Worksheet – PREMIUM
One of the best ways to help your project managers, especially newer ones, is to have colleagues provide advice and assistance throughout their projects.

Ways to Gain Career-Enhancing PM Skills and Experience – SPECIAL
This Premium resource is free to registered Members until September 30, 2018
Accelerate the development of skills and experience you need to expand your project management career options with these pointers and tips.

Where We Are
Discover and practice a (more) complete set of skills when you “Integrate People, Organizational, and Technical Skills: The Complete Project Manager.” Randy Englund and Alfonso Bucero invite you to join them for the next offering of this informative, interactive, productive, and fun in-person seminar, sponsored by PMI SeminarsWorld. The focus is on integrated people skills. Get PDUs, and a copy of their book, while advancing your professional career. The next seminar happens with PMI SeminarsWorld in Los Angeles on October 2-5, 2018, just prior to the PMI Global Conference.

Corporate Subscriptions and Licensing
Want your team members to have their own access to templates and how-to resources for their project work? Need to share documents and deliverables beyond your project team? We make it easier with affordable corporate subscriptions and licensing. Detailed information regarding corporate options is available online. Give your whole team, or even the entire organization, cost-effective access to our comprehensive online library of resources. You already know how helpful it's been for you. Now it's time to share with everyone else. Find out more »

Not sure if corporate terms apply to you? Check out our licensing terms at the top of our Terms of Service page, in refreshingly ordinary, everyday English.


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