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December 14, 2017 In this edition:
Do your team members seem out of it? Uninspired? Dare we say "checked out"? It could be the holiday haze, of course. But when over half of employees globally report feeling unengaged at work, it's worth investigating to see if it's something more. This week, Kimberly Wiefling offers some specific suggestions for re-engaging your team members.
Cinda
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Featured Article
The Continuing Epidemic of Disengaged Employees
Kimberly Wiefling

Kimberly Wiefling We sometimes strive to give until it hurts, getting people more than they want or need. And when they tell us we shouldn't have, they may be in earnest. They might mean it. It's too much. Or it's something that they didn't really want in the first place.

Welcome to project management. I firmly believe that project managers work "in earnest." They believe in what they do and have the client's best interest at heart. They genuinely strive to provide the client with the best possible experience. And in doing so, they throw in the occasional "extra" to generate customer delight. That's not where customer delight is rooted. You shouldn't have.

We know how to fix this. We have known for decades. »

From the Blogs
12 Daily Reminders to Keep You On Track, by Chris Cook
In his book The Score Takes Care of Itself, Bill Walsh gives readers twelve daily reminders to stay on track. The football season ramps up at the end of the calendar year. The playoffs begin. A run to the Super Bowl is on every player’s and coach’s mind. You play to win the games. Lose, and you go home. The stakes cannot be any higher. These twelve reminders gave Walsh an opportunity not only to remind others but also himself of what is important and to keep moving in the right direction.

Eliminating Waste in Knowledge Work, by Alan Zucker
As knowledge workers it is hard to see or measure the specific value we contribute. We are busy. But are we adding value or creating waste? Lean thinking defines value as work that directly benefits our customers—everything else in waste. Waste may be unnecessary approval steps or reports that get generated, but are never used. Below are sources of waste in knowledge work and things that can be done to eliminate it.

Building Teams That Work
Start Right - Fast, Effective Ramp Up of New Team Members – MEMBER
You can't afford to have new team members milling around unproductively trying to figure out their project role and responsibilities. Throw them a rope -- and get them productive faster -- with this detailed guideline by Steve Trautman, excerpted from his book Teach What You Know: A Practical Guide to Knowledge Transfer Using Peer Mentoring.

Get to Know Each Other - A User's Guide to Working with Me – MEMBER
Do you know what makes your team tick? Could they say the same? This quick chart helps team members communicate their most effective modes of work, including hot buttons, trust-builders, the best ways to raise and resolve conflicts, and more.

Get to Know the Project - Project Definition - Vision Document
Is your project team having problems seeing the project horizon? Improve their eyesight with this agreement on the high-level purpose and scope of the project using a Vision Document.

Get the Right Tools at the Right Time - Tools and Equipment List – MEMBER
This template provides a format for thinking through and documenting the tools (e.g. hardware, software) and equipment needed during a project for testing, prototyping, etc. You can easily adapt this for other critical project equipment needs.

Celebrate Successes (Big and Small) - Project Team Rewards and Recognition Guideline – MEMBER
Project work is serious, but it shouldn't be drudgery. Remember to include team rewards, recognition, celebration, and general hoopla in your project planning. This guideline provides ideas, suggestions, and a detailed example from one team's reward-planning activities.

Corporate Subscriptions and Licensing
Want your team members to have their own access to templates and how-to resources for their project work? Need to share documents and deliverables beyond your project team? We make it easier with affordable corporate subscriptions and licensing. Detailed information regarding corporate options is available online. Give your whole team, or even the entire organization, cost-effective access to our comprehensive online library of resources. You already know how helpful it's been for you. Now it's time to share with everyone else. Find out more »

Not sure if corporate terms apply to you? Check out our licensing terms at the top of our Terms of Service page, in refreshingly ordinary, everyday English.


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