What does Benefits Realization Planning do to help the project?

What does Benefits Realization Planning do to help the project?
When an organization decides to move ahead with a project, it usually anticipates that the project will deliver specific benefits. Most often, the benefits will be tangible and financial, such as increased revenue, reduced cost of transactions, and so on. However, there may also be important intangible "soft" benefits, such as improved responsiveness to external demands, enhanced risk-containment, increased customer satisfaction, etc.

Part of your role as business analyst is to help identify, document, and create tools for measuring the realization hard and soft benefits through the use of a Benefits Realization Plan. Planning ahead is the key, because it will enable you to start with a baseline of the current state, and put a process in place to capture the benefits of the project to the business.

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