Training Plan - High Level

Quick Summary
A high level guideline for planning a project to create a training course, or part of a larger project (such as developing a new product) where a training course will be needed for users, customer support people etc.).

What this is

Template for creating a plan for developing a training course, focusing on how to define customer-focused high-level requirements for the course and how to define a thorough work breakdown for developing it.

Can be used for a course that must be developed as part of creating any kind of new product or service. Or it can be used for a course that is being developed as a money-raising educational offering on its own.

Why it's useful

Creating training is a project. The training course must meet certain goals (requirements) for the customer; it must be designed well; it must be completed on time and within budget. If the course is part of launching a new product or service, the training course will be a critical part of whether the entire launch is successful. (If the product is launched but the sales people don't understand how to sell it, or customer support doesn't know how to service it, it won't mean much that the product or service got "out the door"!)

How to use it

Use this template and the included work breakdown guidelines during the investigation and planning stage of your project.

Download this template
MS Word, 48kb

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