Guidelines - Personality Types Impact on Team Interactions

Quick Summary
A guideline explaining how an understanding of the "personality types" of your team members can be useful for avoiding conflict and promoting effective collaboration among your team members, who may differ in the way they perceive and organize information, communicate, and make decisions.

What this is

A guideline explaining how an understanding of the "personality types" of your team members can be useful for avoiding conflict and promoting effective collaboration among your team members.

Why it's useful

People view the world differently. They differ in the way they:

• Perceive and organize information
• Communicate
• Make decisions

Understanding the differences is critical to leading a team successfully. Differences in team members' personal styles are often at the root of conflicts or misunderstandings. If the Project Leader and team members recognize this fact, such conflicts can be more easily resolved and pose less difficulty to the team's performance.

How to use it

There are a number of approaches to assessing personality types, thinking and decision-making approaches, and personal interaction styles. The Myers-Briggs Type Indicator^® system provides one way to describe and understand the above differences.

This guideline includes:

• An overview of the MTBI^® Personality Types.
• Impact of Team Member Personality Types: A summary of how the MTBI^® elements affect how a team member might interact with others; organize and gather data; make decisions; and organize.
• Adapting Team Communications for Personality Types: Suggestions on how to adapt interactions to a person's personality type - including asking for information, making decisions, and getting buy-in.
• Practice: An exercise for illustrating how to use the above information to deal with a real project team issue.

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