When should I use process modeling?

I'm trying to capture the requirements of a business process by doing interviews, but I think I'm missing some details. I've heard of process modeling as another way to capture details. How and when would I use process modeling as part of my requirements capture work?

Process modeling is a great tool at several points in the requirements lifecycle. It can help you analyze and understand the business need, identify and analyze gaps, and represent the goal state in a concise, easy-to-read format.…

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