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My project sponsor is adding features when the requirements are already signed off

My project sponsor keeps adding features to the application, but the requirements are already documented and approved. Now what?
Because the project sponsors are empowered to direct how the project unfolds, they may assume that they can get whatever they want. They may even act as if they are above the formal change control processes, and can meddle whenever and however they like.

The easiest approach to this situation is, of course, to give them what they want—after all, this is the project sponsor. But this "solution" is shortsighted, because it doesn't look out for the good of the organization.…

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