What's the best way to capture lessons learned?

Capturing lessons learned at the end of a project or at an interim point is a great way to allow everyone to share experiences and opinions on what has worked and where things should be done differently. The options to collect that information are not novel, but the results achieved can vary widely. How the information is requested, and the team's mindset about providing it, will determine whether you get frank, detailed feedback or vague, limited feedback.

Soliciting input via email using general…

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